TT Protection not showing/running for TTP9.6

Since installing TTP 9.6, I cannot see TT Protection running in System Preferences. I am using macOS 10.12.6 since I keep seeing problems with High Sierra. When I open TT Protection, it says protection features are disabled and inactive. When I click on run, the message changes to protection features are active but the list is blank. If I restart the list shows nothing running again. Screen captures are attached. (actually I am not sure if they are attached. I clicked on add files and selected them but nothing shows in the attachments panel below)

Thanks