Hello, TechTool Pro support staff:
I’d like your advice, please.
Running File Structures on my main hard drive has discovered nine invalid XML files from a scanning app that I recently downloaded and activated. Concerned about their apparent "invalid status," I emailed the scanner software engineers to ask them to send me "valid" XML files for my scanner.
My inquiry to the scanning engineers follows; it includes a screen shot of the TechTool Pro report findings.
Here's a portion of the e-reply from the scanning company's engineer telling me to not be concerned about such invalidity.
. . .
So there is no actual issue with SilverFast.
There is just another software thinking our files aren't valid.
Well, in my past experience you couldn't really live without tools like Norton and others...
... when we were still with OS 7 and Windows 3.
Since the advent of OS X and Windows 2000, I'd advise against the use of such "helpers".
The tools the operating systems themselves offer do suffice completely for system maintenance.
In my supporting experience, such tools aren't not only unnecessary, instead often "repair" things that are not broken. While I don't want to say anything special about the tool you are using, I'm also not really concerned about the XML files situation as it is.
Kind regards,
Sönke Noack
- LSI Director Support, Software Test & Mastermaking
. . .
Please advise whether I should demand new "valid" XML files from the scanner developer of if I should disregard File Structure's determination of those XML files as being "invalid."
Thank you.
Warren
_______
PS> I attached the file three times but I don't see any recognition that it's been added to this post. ( ; - (
I’d like your advice, please.
Running File Structures on my main hard drive has discovered nine invalid XML files from a scanning app that I recently downloaded and activated. Concerned about their apparent "invalid status," I emailed the scanner software engineers to ask them to send me "valid" XML files for my scanner.
My inquiry to the scanning engineers follows; it includes a screen shot of the TechTool Pro report findings.
Here's a portion of the e-reply from the scanning company's engineer telling me to not be concerned about such invalidity.
. . .
So there is no actual issue with SilverFast.
There is just another software thinking our files aren't valid.
Well, in my past experience you couldn't really live without tools like Norton and others...
... when we were still with OS 7 and Windows 3.
Since the advent of OS X and Windows 2000, I'd advise against the use of such "helpers".
The tools the operating systems themselves offer do suffice completely for system maintenance.
In my supporting experience, such tools aren't not only unnecessary, instead often "repair" things that are not broken. While I don't want to say anything special about the tool you are using, I'm also not really concerned about the XML files situation as it is.
Kind regards,
Sönke Noack
- LSI Director Support, Software Test & Mastermaking
. . .
Please advise whether I should demand new "valid" XML files from the scanner developer of if I should disregard File Structure's determination of those XML files as being "invalid."
Thank you.
Warren
_______
PS> I attached the file three times but I don't see any recognition that it's been added to this post. ( ; - (