Spotlight does not recognize TechTool Pro 10
Since installing TechTool Pro 10 on my MacBook Pro running High Sierra 10.13.5, Spotlight cannot find it. I have reinstalled the operating system, rebuilt Spotlight and spent time with AppleCare trying...
View Article"Recheck Failed" - Volume Rebuild
I"m running a Tech Tool Pro 10 on a hard drive containing a backup of a computer running Mac on OS 10.13.5 (High Sierra) and when I run Volume Rebuild it fails with the message that "Recheck failed."...
View ArticleTechTool Protogo 7.0.1 will not save non-default apps to a profile
I have tried to create a new flash drive diagnostic disk and every time I select other applications to include, they don't get saved, with the profile only showing the seven default applications that...
View ArticleCrash
Version 9.6.3 (3928-163be1a) is crashing on OS 10.11.6. It will not complete the computer check.
View ArticleVolume Rebuild - FSRoot Tree rebuild...How long?
How long do I wait before considering this task has hung? 1TB SSD, already passed Disk Utility tests. I just thought, more fool me, that I could gain some confidence by running Volume Rebuild. There is...
View ArticleHelper install password.
10 wants to install a helper; to do so it requires a password. My password for the Micromat website does not work for the helper install. How do I retreive my helper install password ... Frankly, I...
View ArticleTechTool Protogo 7.0.1 hardware compatibility
Is there a place where I can see which models are supported by the latest version of Protogo? I've tried booting a couple of new MacBooks and iMacs (2017) but get the dark grey prohibited signal on boot.
View ArticleI got a crash, intalling the TTP-control-pane for the first time, upgrading...
I got a crash, intalling the TTP-control-pane for the first time, upgrading to v10.0.1, from v9.6.3 . I'm running High Sierra v10.13.5, on a mid-2015_15-inch_Retina_MacBook-Pro . I don't' know, if the...
View ArticleSMRT warning on (almost new ) Seagate 4G pocket drive
Hi folks! TTP 10 gives me a SMART warning message whenever I connect this Seagate 4G pocket drive that's only 3 months old; I have attached the test results. Oddly, Smart Utility and SMART Reporter...
View ArticleIO Check is reporting errors (external drive)
Upon restart, I keep getting the TechTool Protection alert on my external drive that "I/O Check is reporting errors." The I/O Check feature inside TechTool Protection system preferences says, Result:...
View ArticleBattery Test Missing...
I upgraded today to TechTool Pro 10 (from 9.6.3). The Battery Check test was missing from the list of tests. I quit TechTool, plugged in my iPhone 5 to the USB port on my iMac, and relaunched TechTool....
View ArticleIs TTP 10 64-bit app?
Since High Sierra is already warning that 32-bit apps will not be supported in the next release, is the new release of TTP fully 64-bit? If not, when?
View ArticleFile Optimization reports no fragmented files but Volume Optimization reports...
Why would file optimization report no fragmented files but Volume Optimization reports 13000? I performed file synch cloning to the present disk which had been erased. The disk is 1Tb. I performed file...
View ArticleTechTool Pro 10 and Fusion Drives
iMac 17,1 48GB 3.1 TB FUSION drive (3TB HDD + 128GBSSD) The Volume Rebuild tool on TTP 10.0.1 wrecked my fusion drive by messing up some metadata in the logical volume group header having to do with...
View ArticleAbility to disable features?
I would like to disable surface scan, I dragged all my drives into the exclusions and they all have a tick for the surface scan yet the log still shows entries for the underlying devices. As my...
View ArticleRecurring Partition Map Error
Greetings, all: My Mac Mini (running OS 10.13.5) is being reported as having a Partition Map error in Checkmate but when I run diagnostics in Tech Tool Pro (v 9.6.3) it reports that everything's fine....
View ArticleProtogo USB installation failure and subsequent flash drive problem
Hello, Help please. I have two problems. I started to create a Mac OS X Basic Profile installation on a brand new Lexar USB 3.0 flash drive. The process started, but did not complete despite running...
View ArticleTechTool Protection Directory Back-up
I am running OS X 10.12.6 Sierra on a 2011 iMac i7 with an HDD & TTP 10.0.1 installed. I have TechTool Protection set-up to maintain a Directory Back-up in to 2 locations, the Macintosh HD & my...
View ArticleVolume rebuild - expected runtime?
I started a Volume Rebuild on an external 2TB drive which does not mount at the moment. Disk format is either HFS+ or ExFAT (my friend did not know how it was formatted). I am aware operations can take...
View ArticleSSD, Garbage and TRIM
is ther anything in the suite of tools in 9.6.3 that shows Garbage and TRIM data on external SSD's? Any tools here that would address issues with them?
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