Since installing TechTool Pro 10 on my MacBook Pro running High Sierra 10.13.5, Spotlight cannot find it. I have reinstalled the operating system, rebuilt Spotlight and spent time with AppleCare trying to get the problem resolved. AppleCare believes there is a problem with the TechTool Pro app that is preventing it from being recognized by Spotlight.
↧
Spotlight does not recognize TechTool Pro 10
↧
"Recheck Failed" - Volume Rebuild
I"m running a Tech Tool Pro 10 on a hard drive containing a backup of a computer running Mac on OS 10.13.5 (High Sierra) and when I run Volume Rebuild it fails with the message that "Recheck failed." The drive is partitioned and this is the partition that has the operating system files. Volume Rebuild will work successfully on the other partitions, and all the other tests and tools are successful on the partition that's failing Volume Rebuild.
What's a good set of steps to take after this?
I was thinking I can install High Sierra on a blank drive, then use Migration Assistant to copy parts of the partition that's failing the Volume Recheck without copying what might be the reason why it's failing, and I'm wondering if there's other options!
Thanks for any suggestions.
What's a good set of steps to take after this?
I was thinking I can install High Sierra on a blank drive, then use Migration Assistant to copy parts of the partition that's failing the Volume Recheck without copying what might be the reason why it's failing, and I'm wondering if there's other options!
Thanks for any suggestions.
↧
↧
TechTool Protogo 7.0.1 will not save non-default apps to a profile
I have tried to create a new flash drive diagnostic disk and every time I select other applications to include, they don't get saved, with the profile only showing the seven default applications that are included. I've tried this on two different computers with the same result. This was never an issue with earlier versions, so why is it now? FYI, the two machines I tried this on are a 2012 MacBook Pro retina display with the OEM 500GB SSD and a late 2012 iMac, both running High Sierra. Please assist.
↧
Crash
Version 9.6.3 (3928-163be1a) is crashing on OS 10.11.6. It will not complete the computer check.
↧
Volume Rebuild - FSRoot Tree rebuild...How long?
How long do I wait before considering this task has hung?
1TB SSD, already passed Disk Utility tests.
I just thought, more fool me, that I could gain some confidence by running Volume Rebuild.
There is no progress report at all, just an incrementing timer, a spinning 'radar' icon & a green flashing light on FSRoot Tree.
Some indication of progress would be really useful.
Nearly 6 hours & nothing, nada, zilch...
I've lost the whole day waiting for it, I'm about to give up & leave it overnight. I daren't quit the task for fear of damage.
If it's still plodding in the morning I'll just give the damn thing up for dead & reformat/recover from Time Machine.
This is one task I will never trust again.
Put a progress indicator in it !!!
1TB SSD, already passed Disk Utility tests.
I just thought, more fool me, that I could gain some confidence by running Volume Rebuild.
There is no progress report at all, just an incrementing timer, a spinning 'radar' icon & a green flashing light on FSRoot Tree.
Some indication of progress would be really useful.
Nearly 6 hours & nothing, nada, zilch...
I've lost the whole day waiting for it, I'm about to give up & leave it overnight. I daren't quit the task for fear of damage.
If it's still plodding in the morning I'll just give the damn thing up for dead & reformat/recover from Time Machine.
This is one task I will never trust again.
Put a progress indicator in it !!!
↧
↧
Helper install password.
10 wants to install a helper; to do so it requires a password.
My password for the Micromat website does not work for the helper install.
How do I retreive my helper install password ... Frankly, I don't recall ever having has one ... odd.
Thank you.
My password for the Micromat website does not work for the helper install.
How do I retreive my helper install password ... Frankly, I don't recall ever having has one ... odd.
Thank you.
↧
TechTool Protogo 7.0.1 hardware compatibility
Is there a place where I can see which models are supported by the latest version of Protogo?
I've tried booting a couple of new MacBooks and iMacs (2017) but get the dark grey prohibited signal on boot.
I've tried booting a couple of new MacBooks and iMacs (2017) but get the dark grey prohibited signal on boot.
↧
I got a crash, intalling the TTP-control-pane for the first time, upgrading to v10.0.1, from v9.6.3
I got a crash, intalling the TTP-control-pane for the first time, upgrading to v10.0.1, from v9.6.3 .
I'm running High Sierra v10.13.5, on a mid-2015_15-inch_Retina_MacBook-Pro .
I don't' know, if the new TTP-control-pane, ended-up, installing, properly .
www.micromat.com/components/com_kunena/t...es/emoticons/sad.png
I'm running High Sierra v10.13.5, on a mid-2015_15-inch_Retina_MacBook-Pro .
I don't' know, if the new TTP-control-pane, ended-up, installing, properly .
www.micromat.com/components/com_kunena/t...es/emoticons/sad.png
↧
SMRT warning on (almost new ) Seagate 4G pocket drive
Hi folks! TTP 10 gives me a SMART warning message whenever I connect this Seagate 4G pocket drive that's only 3 months old; I have attached the test results. Oddly, Smart Utility and SMART Reporter give the drive a clean bill of health. Is the attached test result from TTP; is this something I should be concerned with. Should I reformat the drive retest (no big deal)? Is the warning message a quirk in TTP 10? Why wouldn't the other two utilities not issue a SMART warning? What is the true meaning on the warning markers in the test graphic (if legit)?
I guess that's a lot of questions but thanks for any advice or comments!
Patrick
I guess that's a lot of questions but thanks for any advice or comments!
Patrick
↧
↧
IO Check is reporting errors (external drive)
Upon restart, I keep getting the TechTool Protection alert on my external drive that "I/O Check is reporting errors."
The I/O Check feature inside TechTool Protection system preferences says,
Result: LaCie 1TB - I/O Error
I ran TechTool's Smart Check on the drive in question and it found no errors.
What are the tests that would be applicable to this external drive? I'm guessing Surface Scan, SMART Check, Partition Map, Volume Structures and File Structures.
Unfortunately, I see no way in the main interface to queue these applicable tests to run subsequently.
The I/O Check feature inside TechTool Protection system preferences says,
Result: LaCie 1TB - I/O Error
I ran TechTool's Smart Check on the drive in question and it found no errors.
What are the tests that would be applicable to this external drive? I'm guessing Surface Scan, SMART Check, Partition Map, Volume Structures and File Structures.
Unfortunately, I see no way in the main interface to queue these applicable tests to run subsequently.
↧
Battery Test Missing...
I upgraded today to TechTool Pro 10 (from 9.6.3). The Battery Check test was missing from the list of tests. I quit TechTool, plugged in my iPhone 5 to the USB port on my iMac, and relaunched TechTool. The check battery test is still missing.
Please advise.
Please advise.
↧
Is TTP 10 64-bit app?
Since High Sierra is already warning that 32-bit apps will not be supported in the next release, is the new release of TTP fully 64-bit? If not, when?
↧
File Optimization reports no fragmented files but Volume Optimization reports 1339 fragmented files
Why would file optimization report no fragmented files but Volume Optimization reports 13000? I performed file synch cloning to the present disk which had been erased. The disk is 1Tb. I performed file Optimization when the cloning was finished. I then ran volume Optimization for about 30 hours and it still showed thousands of fragmented files. I then stopped VO and ran FO again which showed no fragmented files but then VO showed over 13000 fragmented files. At this rate I could literally be another three days optimizing a 1Tb disk.
↧
↧
TechTool Pro 10 and Fusion Drives
iMac 17,1 48GB
3.1 TB FUSION drive (3TB HDD + 128GBSSD)
The Volume Rebuild tool on TTP 10.0.1 wrecked my fusion drive by messing up some metadata in the logical volume group header having to do with the size.
I usually use DiskWarrior 5.1 to compress the directory/B-Tree etc. This time I decided to try Techtool Pro 10 volume rebuild. This happened June 25, 2018 at about 10:30 PM PDT.
I was booted off my e-drive, which is an external SSD. I experimented with the Techtool Pro Volume Rebuild on an unimportant USB HDD. It worked fine...went through all of its steps in the log and then said "No Errors Found". I fsck'd the rebuilt drive and all was well.
Thinking that it worked, I decided to use TTP volume rebuild on my Fusion Drive (which, recall, i was not booted from), which is also my system drive. It looked like it was working, going through the steps up until Recheck. Then it suddenly quit, with a "Recheck Failed" message with no further explanation.
When I tried Disk Warrior 5.1, I got an apple "the disk you have attached is not formatted" error dialog when I tried to rebuild my system drive. I clicked "ignore" and continued. Disk Warrior 5.1 hung for 40 minutes in step 8. Disk Warrior 5.1 is read-only until the very last step 10, which it never reached, so it didn't screw anything up.
I ran Apple Disk Utility on my system drive (still booted from e-drive). Disk Utility hung permanently during an fsck.
I force-quit Disk Utility, powered the machine down by force with the power button, and tried to reboot into the system disk recovery portion using command-R (or whatever it is). What I got instead was apparently a clean boot into my normal system drive; not the recovery partition, not the e-drive (and yes I was holding down the right keys). Apple disk utility showed the fusion drive as NOT split...it was still all one volume.
I tried to do a live First Aid on my system drive using Apple Disk Utility. This worked, and solved the problem. The error that it reported in its log, which I unfortunately didn't keep to append here, basically said that the size of the logical volume group for the fusion drive only included the HDD, not the SSD. The last two lines of the Disk Utility fsck log were something like "restoring size of logical volume to 311,xxx,xxx,xxx" and "expanding partition". The operation concluded with "success" and the system drive is now working normally. I booted back to the the e-drive and used Disk Utility and Disk warrior on my system drive when unmounted. Everything worked fine.
In my mind, this raises the possibility that the TTP 10 volume rebuild tool may have a bug that allows it to sometimes screw up the metadata of a fusion drive's logical volume group structure by leaving out the SSD capacity.
3.1 TB FUSION drive (3TB HDD + 128GBSSD)
The Volume Rebuild tool on TTP 10.0.1 wrecked my fusion drive by messing up some metadata in the logical volume group header having to do with the size.
I usually use DiskWarrior 5.1 to compress the directory/B-Tree etc. This time I decided to try Techtool Pro 10 volume rebuild. This happened June 25, 2018 at about 10:30 PM PDT.
I was booted off my e-drive, which is an external SSD. I experimented with the Techtool Pro Volume Rebuild on an unimportant USB HDD. It worked fine...went through all of its steps in the log and then said "No Errors Found". I fsck'd the rebuilt drive and all was well.
Thinking that it worked, I decided to use TTP volume rebuild on my Fusion Drive (which, recall, i was not booted from), which is also my system drive. It looked like it was working, going through the steps up until Recheck. Then it suddenly quit, with a "Recheck Failed" message with no further explanation.
When I tried Disk Warrior 5.1, I got an apple "the disk you have attached is not formatted" error dialog when I tried to rebuild my system drive. I clicked "ignore" and continued. Disk Warrior 5.1 hung for 40 minutes in step 8. Disk Warrior 5.1 is read-only until the very last step 10, which it never reached, so it didn't screw anything up.
I ran Apple Disk Utility on my system drive (still booted from e-drive). Disk Utility hung permanently during an fsck.
I force-quit Disk Utility, powered the machine down by force with the power button, and tried to reboot into the system disk recovery portion using command-R (or whatever it is). What I got instead was apparently a clean boot into my normal system drive; not the recovery partition, not the e-drive (and yes I was holding down the right keys). Apple disk utility showed the fusion drive as NOT split...it was still all one volume.
I tried to do a live First Aid on my system drive using Apple Disk Utility. This worked, and solved the problem. The error that it reported in its log, which I unfortunately didn't keep to append here, basically said that the size of the logical volume group for the fusion drive only included the HDD, not the SSD. The last two lines of the Disk Utility fsck log were something like "restoring size of logical volume to 311,xxx,xxx,xxx" and "expanding partition". The operation concluded with "success" and the system drive is now working normally. I booted back to the the e-drive and used Disk Utility and Disk warrior on my system drive when unmounted. Everything worked fine.
In my mind, this raises the possibility that the TTP 10 volume rebuild tool may have a bug that allows it to sometimes screw up the metadata of a fusion drive's logical volume group structure by leaving out the SSD capacity.
↧
Ability to disable features?
I would like to disable surface scan, I dragged all my drives into the exclusions and they all have a tick for the surface scan yet the log still shows entries for the underlying devices.
As my external drives are large - 10TB for example, the log shows a fractional percentage for them, so it will probably not finish in my lifetime and I would rather it wasn’t stressing my disks and my system.
Surely the point of putting the disks in the exclusion list and ensuring surface scan is checked is to stop it from doing that?
Maybe just a more general option for each form of test and allow me to turn that category off.
Allowing me to resize the main window and maybe make it a little less hideous would be good too...
As my external drives are large - 10TB for example, the log shows a fractional percentage for them, so it will probably not finish in my lifetime and I would rather it wasn’t stressing my disks and my system.
Surely the point of putting the disks in the exclusion list and ensuring surface scan is checked is to stop it from doing that?
Maybe just a more general option for each form of test and allow me to turn that category off.
Allowing me to resize the main window and maybe make it a little less hideous would be good too...
↧
Recurring Partition Map Error
Greetings, all:
My Mac Mini (running OS 10.13.5) is being reported as having a Partition Map error in Checkmate but when I run diagnostics in Tech Tool Pro (v 9.6.3) it reports that everything's fine. The SSD (Samsung EVO 850) is a single volume/partition, APFS.
Who's lying? : )
My Mac Mini (running OS 10.13.5) is being reported as having a Partition Map error in Checkmate but when I run diagnostics in Tech Tool Pro (v 9.6.3) it reports that everything's fine. The SSD (Samsung EVO 850) is a single volume/partition, APFS.
Who's lying? : )
↧
Protogo USB installation failure and subsequent flash drive problem
Hello,
Help please. I have two problems. I started to create a Mac OS X Basic Profile installation on a brand new Lexar USB 3.0 flash drive. The process started, but did not complete despite running for many hours. I now find that the flash drive is unusable. It will not mount onto the Desktop, although it has appeared in Disk Utility. I cannot repair or format it from there. I tried using the various TechTool repair options, but, again, the drive won't respond. It locks up Disk Utility and TechTool and I have to Force Quit.
Can you help?
Thanks,
Nick.
Help please. I have two problems. I started to create a Mac OS X Basic Profile installation on a brand new Lexar USB 3.0 flash drive. The process started, but did not complete despite running for many hours. I now find that the flash drive is unusable. It will not mount onto the Desktop, although it has appeared in Disk Utility. I cannot repair or format it from there. I tried using the various TechTool repair options, but, again, the drive won't respond. It locks up Disk Utility and TechTool and I have to Force Quit.
Can you help?
Thanks,
Nick.
↧
↧
TechTool Protection Directory Back-up
I am running OS X 10.12.6 Sierra on a 2011 iMac i7 with an HDD & TTP 10.0.1 installed.
I have TechTool Protection set-up to maintain a Directory Back-up in to 2 locations, the Macintosh HD & my external Firewire Back-up Drive Volume. With TTP ver 9.6 I experienced issues with the process hanging with no signal unless I went through Finder to confirm success.
With TTP 10.0.1 TechTool Protection this process is now working consistently on the external FW drive as I can confirm through Finder that the Directory Back-ups are being updated on the FW Drive.
I can not see the Directory Back-ups on the Macintosh HD in Finder.
When I open TTP 10 I see the file names for the Directory back up in both locations. Is the program writing the Directory Back-up in the Macintosh HD in a hidden location? Based on prior experience I need to see them in Finder to confirm the process is working properly.
I have TechTool Protection set-up to maintain a Directory Back-up in to 2 locations, the Macintosh HD & my external Firewire Back-up Drive Volume. With TTP ver 9.6 I experienced issues with the process hanging with no signal unless I went through Finder to confirm success.
With TTP 10.0.1 TechTool Protection this process is now working consistently on the external FW drive as I can confirm through Finder that the Directory Back-ups are being updated on the FW Drive.
I can not see the Directory Back-ups on the Macintosh HD in Finder.
When I open TTP 10 I see the file names for the Directory back up in both locations. Is the program writing the Directory Back-up in the Macintosh HD in a hidden location? Based on prior experience I need to see them in Finder to confirm the process is working properly.
↧
Volume rebuild - expected runtime?
I started a Volume Rebuild on an external 2TB drive which does not mount at the moment.
Disk format is either HFS+ or ExFAT (my friend did not know how it was formatted).
I am aware operations can take hours, even days, but how long should I expect to wait for the individual steps.
Just need ball park figures so I know if something is wrong.
So far the Precheck step has been running for 3 hours 38 minutes and there is no feedback. CPU Usage is hovering around 95-98% and it has eaten a steadily increasing amount of ram (up 1.1GB to 6.3GB just in the last 15 minutes).
I am running on a 2016 MBP Touch Bar and 8GB of ram.
Disk format is either HFS+ or ExFAT (my friend did not know how it was formatted).
I am aware operations can take hours, even days, but how long should I expect to wait for the individual steps.
Just need ball park figures so I know if something is wrong.
So far the Precheck step has been running for 3 hours 38 minutes and there is no feedback. CPU Usage is hovering around 95-98% and it has eaten a steadily increasing amount of ram (up 1.1GB to 6.3GB just in the last 15 minutes).
I am running on a 2016 MBP Touch Bar and 8GB of ram.
↧
SSD, Garbage and TRIM
is ther anything in the suite of tools in 9.6.3 that shows Garbage and TRIM data on external SSD's? Any tools here that would address issues with them?
↧